Questions about a bed, a collar, an order or a return? Write to us — a real person answers, usually within one business day.
Customer service
Email: admin@kaylafinley.shop
Phone: +1 (970) 489-2051
Monday to Friday, 9am–5pm Pacific time
When writing about an existing order, please include your order number so we can help you faster. For sizing help, tell us your dog’s weight and neck girth and we will point you at the right size.
Mailing address
KAYLA FINLEY
1178 Carey Drive
Concord, CA 94520
United States
This is also our return address. Before sending anything back, please email us first and follow the steps in our Refund & Return Policy.